Terms and Conditions for Service Use
Get to know the terms that govern your use of our conversation simulator platform. By accessing this service, you accept and agree to be bound by these rules and responsibilities, as required by Malaysian law.
Last reviewed January 7, 2026
Acceptance of These Terms
By using our service, you indicate your consent to these Terms and Conditions. Review them carefully before continuing to use this platform. Your use of the platform confirms your understanding of your rights and obligations while accessing our conversational tools.
Definitions
The following terms clarify how to interpret these conditions:
"Service" means access to, and use of, our conversational practice platform, including all features, content, and accompanying functionalities provided through our website.
"User" refers to individuals accessing or utilizing our platform for its intended conversational features, subject to these Terms and Conditions and applicable Malaysian law.
"Organization" refers to our company, including its employees, directors, or authorized agents responsible for maintaining the platform and handling user data.
"Content" includes written text, dialogue examples, graphics, and multimedia accessible within the Service, excluding third-party material.
Permitted Use of Service
Users may use this service only for personal, lawful, and non-commercial conversational practice, respecting the platform’s intended purpose and Malaysian legal standards.
Eligibility
Our service is available to users who are legally capable of entering binding contracts under Malaysian law. By accessing this site, you confirm your eligibility and compliance with these criteria.
Not suitable for children under 13 years of age.
User Responsibilities
All users must adhere to the following to ensure the integrity and safety of our platform:
Prohibited Uses
Certain activities are strictly disallowed on this platform.
Intellectual Property Rights
All content, design elements, dialogue modules, and materials on this platform are protected by copyright and intellectual property law. Users are granted only a limited, non-transferable license to use Service content for personal, non-commercial practice. Unauthorized use or duplication is strictly prohibited.
User-Generated Content
Any input or contributions you make to the platform remain your sole responsibility. By submitting content, you grant us the right to use or display it only to provide the Service, as required by law.
Your Content Rights and Choices
You have the right to access, edit, or remove your personal content at any time. Requests should be directed to our support team for prompt action.
Privacy and Data Security
Personal data is handled per our Privacy Policy, in compliance with Malaysian PDPA. Review the Privacy Policy for details on your rights, data collection, and processing procedures.
View PolicyDisclaimer and Limitation of Liability
The platform is provided as-is for conversational practice. We do not warrant uninterrupted or error-free access or suitability for other purposes. Use is at your discretion and risk.
General Disclaimers
Results may vary. We do not offer any promise of specific conversational outcomes. Where required by law, consult a qualified professional for advice outside of our platform’s scope.
Limitation of Liability
We are not liable for any indirect, accidental, or consequential damages arising from your use of this Service. In all cases, liability is limited to the fullest extent permitted by Malaysian law.
Indemnification
You agree to indemnify and hold the Organization harmless against claims, losses, or expenses resulting from your breach of these Terms or applicable law.
Dispute Resolution and Jurisdiction
Disputes arising under these Terms will be resolved as outlined below:
Arbitration
Disputes are subject to binding arbitration in Malaysia, in accordance with local procedural rules.
Both parties may seek alternative resolution options if arbitration does not resolve the issue.
Online Dispute Resolution (ODR)
If legally required, you may access ODR mechanisms to address unresolved complaints regarding the Service and these Terms.
Learn about ODR processSeverability
If any provision is found invalid, other terms remain in force under Malaysian law.
Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Service, replacing any prior understanding.
Applicable Law and Jurisdiction
This agreement is governed by the laws of Malaysia. Any disputes must be resolved under relevant Malaysian statutes.
Termination
We reserve the right to suspend or terminate user access for breach of these Terms or illegal activity. Users may also deactivate accounts at any time by request.
Changes
We may amend these Terms to reflect legal or operational requirements, with notice provided on this platform upon update.
Contact Us for Terms Inquiries
Direct questions about these Terms to our support team through the following channels.
Email address: content@relithara.sbs
Phone: +6014-951 7492
Address: 348, Jalan Tun Razak, Level 41, Vista Tower, The Intermark, Kuala Lumpur 50400 Malaysia
Effective date of Terms: January 7, 2026
Version: 2.0